Frequently Ask Questions

Vitepills provides the following Frequently Asked Questions for all online visitors with queries about generic medicines, prescriptions, tracking orders, order cancellations, etc.
Besides Canada and the United States, generic pharmaceutical products are also manufactured in India and the European Union.
All our drug delivery solutions are available to you. Prescription medication will then be sent to you (for further information, please visit https://vitepills.com/).
We estimate all parameters to provide the confidentiality of our customers’ information. The database of our online pharmacy is encrypted and only accessible to selected team members to ensure it is secure. We always implement the latest technologies to keep your data private and secure. We do not sell our customers’ details in any form to anyone, individual or company.
If you enter the wrong email address, you will need to re-register. If you enter the wrong email address, you will not receive a confirmation email.
Cash delivery is not available currently. Only credit cards are accepted. Cash On Delivery (COD) is not an option currently.
In general, it takes 10-14 days to complete the dispatch process from the time the order is placed to the time it is shipped. It is possible, however, that there will be some delays due to technical issues. The procedure may take up to 30 times. Due to the high number of bundles, legal protocols, and flight timings, one of the significant delaying factors in shipping this package might be the time required to acquire approval from habit control.
We offer an extensive selection of high-quality brand and generic medicines at our online drugstore, www.vitepills.com. Among the products we offer, you can find products for a wide range of ailments, deficiencies, and diseases, like Asthma, Diabetes, Cancer, Infertility, Eye Care, HIV, Blood Pressure, Men’s Health, and Beauty & Skincare products to name a few, at reasonable prices.
If you would like a longer expiration date, please write to admin@vitepills.com. By default, we provide the medicine with a 6-month expiration date, but if you would like a longer expiration date, please contact us.
You can cancel an order that has not yet been dispatched if you are not satisfied with the product or decide not to keep it. You will receive a full refund if you do cancel.
You can also request a return and refund by logging into your account again and clicking on the cancel my order button. As an alternative, if you are unable to connect to the internet, you can still cancel your order by calling our customer service number and we will return and refund your order.
Based on the pin-code associated with the shipping address, Vitepills.com will deliver your package via EMS or courier.
Your order can be cancelled only if it hasn’t been sent for shipment. Your purchase number will be deducted from your cancellation fee only if the order hasn’t been sent for shipment yet. In the event an order has been processed or shipped by us, it will not be identified, which can occasionally happen within 12 hours of an order being placed.
You can buy medicines from Vitepills with confidence. As a certified medicine supplier for retailers, we have all the required licenses. Our portal offers you a wide selection of medicines at the best prices. You can contact our customer service representatives by calling our helpline number if you have any questions about our company.
Our online payment system is very safe. Your transaction information is safe with our portal, and you don’t have to worry about it. To ensure that your payment is procured, we can use a fast and desired payment gateway to establish a highly secure end-to-end peer connection.
You must upload to our portal a copy of your prescription to buy prescription drugs online. You can either scan the copy or fax it to us.
A lot of money is being consumed on medications. The cost of bringing generic medicines to market is much lower since generic medicine manufacturers don’t make medicines from scratch. However, they must show their product works in the same way as the brand-new drug. FDA approval is required for all generic drugs. You should keep your medicine guide with you and make sure it’s the most recent version. Make a list of all over the counter and prescription medications and all dietary supplements you take.
Only if vitepills.com has mismanaged your order or if it arrived damaged will you be able to return the order. In these cases, we will reship your order as soon as possible. We will not accept returns in any other circumstance.